Are you aware that language bias in the workplace affects employee satisfaction and performance
Language Bias
Do you know that terminology or categorisation: the association of labels with particular meanings can be exclusionary or misclassify people?
Language Bias
Are you aware that the structure of your conversations can work against certain people and thus result in bias without anybody realising?
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LingLabs helps organizations overcome these communication barriers that hinder the hiring and retention of diverse talent. We do this by providing information, training, and critical evaluation of your internal and external interactions and provide strategies to minimise language-related bias in the workplace.
The Social Mobility Commission 2015 noted that:
working-class candidates are often unable to gain access to elite employment (e.g., law, medicine, financial services) despite relevant qualifications and skills due to informal ‘poshness tests’, including a candidate’s style of speaking
Over 76% of employers admitted to discriminating against applicants on the basis of their accents
Only 3% of employers nationally include accent or dialect differences as a protected category
Testimonials
Inclusive Language can be a very emotive subject and so when I was looking for some expertise, I came across Dr Maame Akua Nikabs and LingLab. Dr Nikabs was really easy to work with and we collaborated on the presentation for the workshop, she took feedback really well to ensure that we landed the right message for our employees. It was great to have her expertise and experience to navigate the subject matter and the feedback on Dr Nikabs presentation was very positive. Our attendees went away with new insight and awareness, even those who thought they already had a good understanding of bias and discrimination. I would definitely recommend Dr Nikabs and LingLab
I thought Dr Nikabs' explanation of how accent bias leads to discrimination was really interesting. I came into the workshop with a fair bit of knowledge, but I'd never heard that point explained in this way, and it really clicked for me.
I listened to your podcast with Ynda Jas and I learnt a lot about inclusive language and sexuality. Like you said in Ghana it's not even a thing so they wouldn't be able to acknowledge it. Keep up the great work in educating people on language and EDI!”
"Thank you Maame - very helpful and informative session"
"A very thought-provoking session"
"Thanks very much, Maame, it's been really interesting
I was very interested in the research that Maame has undertaken into the importance of the use of language and how it can be applied to create an inclusive workplace. I was particularly attracted by the fact that Maame’s work covers both the theoretical underpinning as well as practical ideas of how employers can improve their recruitment and training strategies to enhance the talents of a diverse workforce. For me, this work is both timely and relevant at a time when sectors are struggling to attract diverse talent.