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Europe

Episode 5: Race in the workplace

linglab February 5, 2021

In this episode, we discuss how spending time with an organisation interviewing and observing their everyday lives and use of language can uncover implicit practices that mark them as white or seemingly non-inclusive. My guest is Natasha Shrikant, who uses ethnographic and discourse analytic approaches to study the relationship between communication, culture and identity. She studies categorization in multicultural, multiracial and multilingual business contexts and provides insights into how diverse organisations operate. Natasha shares how simple strategies that might not be obvious to an organisation such as changing categorisation for example, can make a big difference in showing that they […]

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Europe

Episode 4: Linguists as agents of change

linglab February 4, 2021

 In this fourth episode, we discuss the ways in which linguists can raise awareness about the effects of language bias. My guest is Professor Devyani Sharma, recently together colleagues in Queen Mary and University of York investigated the effect of accents in hiring decisions. Her research focuses broadly on language and contact situations especially looking at English dialects and how they develop and change. We discussed why linguists can act as agents of change and also use their expertise to analyse interactions and pinpoint area’s that might be working against certain people without an organisation’s knowledge.

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Europe

Episode 3: Language as the vehicle of discrimination

linglab February 3, 2021

In this third episode, we discuss the gap in current diversity, inclusion and equity initiatives. My guest is Dr. Christian IIbury who teaches and researches language use in contexts like social media and youth groups. We discuss how language functions as the vehicle of discrimination through which other outlawed characteristics of race for example are extensively exercised.  Christian shared findings of the accent bias project which investigated how accents affects candidate negatively at key mobility junctures. 

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Europe

Episode 2: Language training is essential

linglab February 2, 2021

In this second episode, we discuss the importance of language awareness training in diverse teams and global organisations. My guest is Dr. Joy Dinsdale, who has over 35 years’ experience of working with diverse teams. We talk about how leveraging cultural differences in diverse teams creates a much more pleasurable, enjoyable and productive workplaces. During our conversation, Joy shared her lived experiences in relation to miscommunication and misunderstanding in diverse teams. 

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Europe

Episode 1: Why language and diversity, inclusion & equity

linglab February 1, 2021

In this first episode, we discuss why is it important to complement and support diversity, inclusion and equity initiates with language awareness training. My guest is Colleen Cotter, who has taught and mentored numerous students researching language, discourse and communication in the workplace, social media, gender and journalism etc. She also has experience working with industries such as aviation focusing on miscommunication. We talk about how linguistic tools and insights can provide valuable insights that can improve diversity, inclusion and equity in the workplace.

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Language discrimination

linglab January 23, 2019

Although language is a route for bias against social groups and the vehicle through which the projected characteristics are extensively exercised, people are much less aware of unconscious language bias than other forms of bias. Currently, it is unacceptable not to hire someone based on their gender. However, many people are denied jobs based on their language use such as their accents. What is language discrimination? Language discrimination is essentially discrimination against people based on their linguistic identity or languageuse. Examples are: ◦ Accent bias ◦ Interactional bias ◦ Inclusive language Research suggests that all recruiters have specific associations with […]

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Effective Communication

linglab January 23, 2019

Communication and language play a crucial role in the success of businesses or personal relationships. As Elizabeth Stokoe highlights in her article (link below), simple changes in word choices can end disagreements or lead to a sale. As simple as it sounds, businesses and organisations do not have to look far for answers on how to solve communication problems that often result in missed opportunities, particularly in cross-cultural contexts. Recorded interactions such as phone calls and emails can provide evidence of what works or not and provide an opportunity to update employee handbooks and other organisational resources that offer suggestions on business […]

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